1. SIZE TIPS
If you choose the wrong size, you cannot cancel, exchange, or refund, so please check the actual size table.
The fit varies depending on the spandex or fabric nature, so please check the product details page for further information.
2. PAYMENT METHOD
Only PayPal is available.
3. NON-MEMBER PURCHASES
Overseas orders are only available when you sign up for membership.
4. FORGOT PASSWORD
Enter your account/name/email address in the "Login" > "Find Password" section on the site, temporary password will be sent to the email address you registered when you signed up.
5. SHIPPING DATE
This product is shipped from the head office (Korea) and may take 2-3 weeks including holidays. You will receive an e-mail if the product you purchased is out of stock.
6. ORDER MODIFICATION AND CANCELLATION
It is impossible to modify or cancel after payment, so please order carefully.
7. EXCHANGES AND REFUNDS
Exchanges or refunds due to a simple change of mind are not possible, so please purchase carefully.
8. PRODUCT DEFECTS
If there is a defect in the purchased product, only exchange is possible. (Non-refundable)
First, please refer to the following.
1. There may be color differences depending on the resolution of the monitor, so please refer to the detailed product color photos.
2. Dye-migration is not a defect.
3. The thread finish may not be perfect.
If you have any questions about the defect, please contact us by e-mail.
9. MAINTENANCE POLICY INSTRUCTION
We ask for your understanding that we do not offer repair services for products purchased overseas.
10. TRACKING METHOD
Shipping will start on the next business day after payment and the EMS invoice number will be entered in your order information.
Click on the invoice number and you will be automatically redirected to the invoice site for invoice tracking.
※ Due to the time difference, we are unable to answer your call, so if you have any further questions, please contact us at the e-mail address below.